Fifteen years of compliance work, pointed at one problem.
I started BrightCaseload after fifteen years in corporate compliance and a degree in healthcare administration, because I kept seeing the same thing in healthcare: the work that decides whether a business gets paid is the work nobody wants to own.
Credentialing is that work. It is not difficult. It is relentless. It is a document checklist, a portal that times out, a payer rep who says to call back in two weeks, and a date that has to be tracked for the next three years. Miss one piece and a clinician who is fully qualified sits for another ninety days unable to bill.
That is the whole job, and we are built for it. Every provider, every payer, every date, tracked in one place, with somebody chasing it who is not also seeing clients.
Devyn Clayter-Roberts
Founder
Background
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BS, Healthcare Administration
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Fifteen years in corporate compliance
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HIPAA training certificate
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Member, National Association Medical Staff Services (NAMSS)
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CMS Medicare Learning Network coursework in provider enrollment and PECOS
Our approach
One field
We work with behavioral health practices only. That is why we already know which panels are closed in your state.
You see everything
Weekly status updates with submission dates, confirmation numbers, and who we spoke to. No black box.
Your contracts stay yours
We never sit between you and the payer.
We handle protected health information under a signed Business Associate Agreement, store documents in HIPAA-compliant systems, and carry professional liability and cyber coverage. We can provide a BAA and a certificate of insurance before you send us a single document.
BAA first
Signed before we receive a single document
Encrypted intake
No license or DEA numbers by email, ever
HIPAA trained
Training certificate on file, available on request
Insured
Professional liability and cyber coverage
NAMSS member
National Association Medical Staff Services