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BrightCaseload

CREDENTIALING

BrightCaseload

CREDENTIALING

Built for behavioral health.

We work with one field, which means we already know which payers close their panels, which ones still want a fax, and which ones will not credential an LPC without supervision records.

Group practices hiring clinicians

Your situation

You hire every month or two. Each new therapist waits 60 to 120 days before they can bill insurance, and that wait costs you $6,000 to $8,000 a month per clinician. Nobody on staff owns credentialing, so it lands on whoever has time.

What we do

Enroll every new hire on a repeating schedule, starting before their first day. One tracker covers your whole roster, so you can see where each provider stands with each payer at any time.

Solo therapists opening a practice

Your situation

You are licensed, you have an NPI, and you want to take insurance so clients can actually afford you. CAQH is confusing and one missing document can cost you two months.

What we do

Run your first enrollment end to end, with your own contracts and your own rates. No platform holding your payer agreement and no share of your session fee.

Multi-state telehealth practices

Your situation

Your clinicians are licensed in several states, and every state means a separate Medicaid enrollment and separate commercial applications. The matrix gets unmanageable fast.

What we do

Track every provider against every payer in every state in one place, and sequence applications so the states that take longest start first.

Counselors newly eligible for Medicare

Your situation

Medicare began covering LPCs, LMHCs, and marriage and family therapists in 2024. If you have not enrolled, you are turning away Medicare clients or seeing them without being paid.

What we do

Handle the PECOS enrollment and the reassignment of benefits so payment goes to your practice.

Who we are not the right fit for

Practices that want claims and collections handled. That is billing, not credentialing.

Providers who want someone to negotiate their rates up. We review and flag, but negotiation is separate work.

Anyone who needs hospital privileging.

BAA first

Signed before we receive a single document

Encrypted intake

No license or DEA numbers by email, ever

HIPAA trained

Training certificate on file, available on request

Insured

Professional liability and cyber coverage

NAMSS member

National Association Medical Staff Services

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